Shipping policy

2. Shipping and delivery

2.1 Destinations, options and charges

Available delivery destinations, methods and charges are shown at checkout. We accept delivery orders only for destinations supported by our checkout. A destination being supported for shipping does not itself establish device compatibility or cellular coverage. Confirm those requirements before ordering for a particular location.

2.2 Dispatch time

Unless a different dispatch time is clearly disclosed before purchase, orders for items in stock ship within three business days after we receive the completed order and payment authorization. Business days are Monday through Friday, excluding US federal holidays. Dispatch is the date the parcel is handed to the carrier, not the delivery date.

A different promise made for your particular order remains applicable. We do not retroactively extend a shorter dispatch commitment. Estimated transit times depend on the service and destination and are separate from processing time.

2.3 Delays and unavailable goods

If we cannot ship within the promised time, we will notify you, provide a revised shipment date when available, and give you the choice required by law to agree to the delay or cancel the affected unshipped order for a prompt refund. We will obtain consent to a delay where required and issue a refund if we cannot lawfully continue the order. Carrier or supplier issues do not remove these obligations.

2.4 Address changes and delivery problems

Review your delivery address before ordering. Contact us promptly to request a change; a change may not be possible once fulfillment begins. Any additional charge for an agreed address correction or reshipment will be disclosed before you authorize it.

If a parcel is lost, damaged, missing items or marked delivered but cannot be found, contact us with your order number. Keep packaging and photographs if reasonably available. We will investigate with the carrier and arrange the remedy appropriate to the facts and applicable law. A carrier scan alone does not automatically defeat a valid claim, and we do not require you to resolve our carrier claim as a condition of a remedy we owe you.

2.5 Installation appointments

Shipping an item does not book installation. Vehicle drop off, collection and any approved mobile visit are confirmed separately. Please do not send a vehicle, device or return to an unconfirmed address.

Contact Corsa Nero

Corsa Nero LLC, operating as Corsa Nero Auto Electrical. Email support@corsanero.com or call (313) 428 1204.